Temporary Protection (Ukrainians) in Madrid
Community of Madrid
The Madrid CREADE is in Pozuelo de Alarcón, on the western edge of the city, and it is the largest of the four. Being co-located with the national authorities means unusual cases — a lost passport, a family arriving separately, a status that does not fit the standard category — can be resolved without referral to another province.
Madrid also has no co-official language, which quietly removes a whole class of friction: school places, medical registration and municipal paperwork are all in Spanish, with no second regional language layered on top. For a family weighing where to settle, that is a smaller adjustment than Barcelona or Bilbao.
Local context: Madrid
| Extranjería office | Oficina de Extranjería de Madrid, plus the specialised Unidad de Grandes Empresas for large-employer and highly-qualified files |
|---|---|
| Company registry | Registro Mercantil de Madrid |
| Local context | Being where the national bodies sit means escalations, appeals and unusual cases are resolved without going through a regional layer |
| Work authorisation | Granted by the central Oficina de Extranjería |
| Central authorities | The Ministerio de Inclusión, the Oficina de Asilo y Refugio and the central registries are all seated here |
| Tax administration | Agencia Tributaria (state) + Comunidad de Madrid for regional taxes |
| Language | Spanish only — no co-official language, so no regional translation step |
Sources: Cita previa — Sede electrónica · Portal de Inmigración · Agencia Tributaria
What we handle: Temporary Protection (Ukrainians)
Registration, renewal, rights, work, healthcare and a path to arraigo.
- Registering for temporary protection (protección temporal)
- Renewing your protection and understanding your rights
- Working legally under temporary protection
- Empadronamiento (town-hall registration)
Questions about this service
I arrived without a passport. Can Madrid still document me?
A lost or expired passport does not automatically block temporary protection, and Pozuelo handles these cases regularly — but the evidence you can produce matters, and so does the Ukrainian consular route for replacing the document. This is a case to prepare rather than to walk into unprepared.
Is Pozuelo de Alarcón reachable by public transport?
Yes, it is within the Madrid metropolitan network rather than out in the province. Plan the journey around your appointment time, and bring everyone whose file is being processed — protection is granted per person, and an absent family member means a second visit.
Free consultation
Ready to take the first step?
Send the form — we’ll assess your situation for free and propose a clear plan. We reply within 2 hours.
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